Returns & Exchanges


Returns
Please let us know if there are any defaults or issues with your jackets and we'll personally contact you to assist with your query.
 
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at forecastraincoats@gmail.com and send your item to: 25 St James street, No 2 Geriva Mansions, Vredehoek, Cape Town, Western Cape, ZA, 8001.
 
Shipping Returns
To return your product, you should mail your product to: 25 St James Street, No 2 Geriva Mansions, Vredehoek,  Cape Town, Western Cape, ZA, 8001. You will be responsible for paying for your own shipping costs for returning your item. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
 
And finally, your feedback is always hugely valuable to us, so let it rain ;)